Tariffs

The rates apply for two persons per room and per night, including breakfast.

All our rooms have their own bathroom with shower and toilet, air conditioning, Wi-Fi and TV
Minimum stay of 2 nights (3 nights for the Jacuzzi suite)

Extra charges (excluding Jacuzzi Suite)

• Adults and children older than 10 years: 25 euros per night including breakfast
• Children older than 3 to 10 years: 15 euros per night including breakfast
• Children under 3 years old: free

A baby cot is available on request and only possible in the orange suite, gray and brown room.

For the Jacuzzi suite, different charges apply.

Babysitting is possible on request (24 hours in advance)

Our traditional Moroccan hammam and/or massage is only available on request (24 hours in advance)

Check in / check out

Check-in is possible from 2 p.m. on the day of arrival.
Earlier check-in is only possible subject to availability, this can be requested 24 hours in advance

Check-out is before 12:00 on the day of departure.
Later check-out can be arranged on request and depends on the arrival time of the next guests

Transport

Pick-up and return to the airport is included in your booking from a minimum stay of 5 nights.
For less than 5 nights it is 25 euros per journey (Airport – Riad Ramzi / Riad Ramzi – Airport)
Transport from Riad Ramzi to the Medina; 25 euros per route
Transport from the Medina to Riad Ramzi; 25 euros per route
Excursions can be arranged on request

Formality for individual travelers

The passport (travel pass) is required even for babies and children.
The passport must be valid for at least 6 months after the date of departure.
A tourist stay is limited to 3 months.
Some nationalities require a visa, please consult your embassy or consulate before you travel.
Moroccan law does not allow hotels, riads and guest houses to receive unmarried citizens from Muslim countries

Booking policy

• A deposit is required to confirm your booking via a 30% deposit.
• The deposit must be paid after booking via bank transfer, within 5 days after you have received a reservation confirmation by email.
• If the deposit is not received within 5 days, Dar Ramzi reserves the right to cancel the booking and offer the room or suite to another customer.
• The balance is to be paid upon arrival in Dar Ramzi
• All extras must be paid in cash (Dirham or Euro) upon departure from the riad.

Cancellation policy

• 30 days before arrival –> deposit will be refunded minus 15 euros administration costs.
• Between 29 days and 8 days before arrival –> 30% of the deposit will be refunded minus 15 euros administration
costs.
• Less than 8 days before arrival or if you don’t show up –> the advance payment will not be refunded to you

House rules

• Smoking is prohibited in the rooms and common indoor areas
• Under strict local measures, only the registered guests at reservation have access to the B&B
• Pets are not allowed
• Be considerate of other guests in all respects, especially after 11 p.m.
• It is forbidden to possess and/or use drugs (including soft drugs) in our riad
• Riad Ramzi is in no way liable for any form of damage, theft, accidents or loss that you have or experience during your stay with us
• If damage is caused to the accommodation or its furnishings or in the event of non-compliance with the general terms and conditions that lead to damage, compensation will be claimed according to the expenses.
• If you have any questions/comments/suggestions, we are always at your disposal to meet your needs